Top Questions to Ask an Auto Transport Company Before Booking

Top Questions to Ask an Auto Transport Company Before Booking

Shipping a car can be a big decision, and choosing the right auto transport company is crucial to ensuring a smooth experience. Before booking, asking the right questions can help you avoid hidden fees, delays, and potential damage to your vehicle. Here are the top questions you should ask before committing to an auto transport service.

1. Are You a Broker or a Carrier?

Some companies act as brokers, meaning they connect you with third-party carriers rather than handling the transport themselves. Others own their own fleet and directly manage the shipping process. Payless Auto Shipping has wide range of carrier network and running a fleet, making it best options in the market.

Why It Matters:

2. Is My Car Insured During Transport?

Insurance coverage is essential in case of unexpected damage during transit. Payless Auto Shipping provides bumper to bumper insurance for your vehicle upto 1M.

What to Ask:

3. What Type of Transport Options Do You Offer?

Auto transport companies typically offer open transport (cheaper but exposes the car to the elements) and enclosed transport (more expensive but provides better protection). Payless Auto shipping provides all services for auto transport, with affordable costing as compared to competition.

Which One Should You Choose?

4. What Are the Costs and Payment Terms?

Understanding pricing upfront can help you avoid unexpected charges. We provide cash, CC and zelle payments for better transparency. Minimal to No booking amount and payment only when your vehicle is picked up or delivered.

Key Questions:

5. How Long Will It Take to Transport My Car?

Shipping times can vary based on distance, weather, and scheduling.

What to Ask:

6. Do You Offer Door-to-Door or Terminal-to-Terminal Service?

Some companies provide door-to-door service, delivering the car directly to your location, while others use terminal-to-terminal shipping, requiring you to pick up your vehicle from a designated location.

Which One Is Better?

7. What Happens If My Car Is Damaged During Transport?

Even with insurance, it’s important to understand the claims process.

What to Ask:

8. Can You Provide References or Customer Reviews?

A reputable company should have positive customer feedback and be willing to share references. You can search for reviews on Google, Auto Carrier Reviews, etc.

What to Look For:

moneyback guarantee

Get Your Free Estimate

Fill out the form for limited time offers

Chat with AI to find best free quotes for auto shipping

This feature is still in beta phase and may produce improper results.

Free Local & Long-Distance Move Cost Estimator

Calculate and budget your local or long-distance move instantly with our cost estimator